Call Management
VOIP2320 comes standard with all of the features you would expect for making, receiving and managing calls.
| Feature | Description |
| Hold | Place the current caller on hold. |
| Mute | Mute all audio inputs on the phone. |
| Redial | Redial last number called. |
| Speed Dial | Dial from a list of previous calls or from a list of contacts (functionality is phone specific). |
| Transfer (Supervised) | Transfer a call to another user after speaking to the other user. |
| Transfer (Unsupervised) | Transfer a call to another user without speaking to the other user first. |
| Do Not Disturb | Set a phone to not answer calls. Calls will be directed to voicemail or be directed based on personal routing preferences. |
| Call Waiting | Put the current call on hold while answering another call. |
| 3-way calling | Talk with two other parties at the same time on one call. |
| Extension Dialing | Call your colleagues using 2-10 digit extensions. There is no need to dial a full 10 digit phone number every time. |
| Call Forwarding | Use your phone to direct calls to another location when you are away, traveling or just working at home. |
| Intercom | Intercom multiple extensions or just one. Answer hands free. |